Received on 01/23/2008 10:40:41PM



I created a new Ruby on Rails application through the cpanel but it won't start.

It should just work as is with no modifications but doesn't. Just to be safe I

added my application code to it and still found that it wouldn't start.



The cpanel shows that it is started but when you navigate back to the Ruby on

Rails section it shows the status as 'Not Running'.



I am trying to launch the application "CalorieCounter" which should

be running at http://mcdonaldland.info:12001/ (but isn't).





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Staff



Sent to Jason McDonald on 01/24/2008 5:06:33AM



Hello.



Sorry, but I don't see any Ruby on Rails applications in your account. There is

o any files in your folder caloriecounter.

Could you please detail how you installed it? Also RoR installed on your server

with Fast CGI module. It means that your application should work via Apache port

80.





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Client



Jason McDonald

Received on 01/24/2008 7:51:53AM



There are actually two apps deployed - I deployed them through the cpanel.



Steps I took:



1. Created a /root/rails_apps/ directory to upload apps to.



2. Went to the cpanel and created a new app named CalorieCounter and pointed it

at /root/rails_apps/



3. Tried to start - FAILED TO START



4. Uploaded code into structure that was created during step 2.



5. Tried to start - FAILED TO START





I also tried steps 1-3 with TestRoRApp with the same results.





What do you mean that they will work through port 80? Would I not install

through the cpanel in that case? Is there documentation that will explain how

this works?





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Client



Jason McDonald

Received on 01/24/2008 8:17:39AM



BTW - the /root/public_html/caloriecounter/ directory is for a subdomain. Since

RoR applications typically run on mongrel, which means that they have an

alternate port (such as 12001), I was going to point the caloriecounter

subdomain at the app running on mongrel.





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Staff



Sent to Jason McDonald on 01/24/2008 10:11:12AM



There is a problem with ruby on your server. We need more time to investigate

and fix it.





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Client



Jason McDonald

Received on 01/24/2008 3:40:55PM



Close this ticket.